GENERAL RETURN POLICY:

If for any reason you are not satisfied with your order, we will gladly help you return your item’s. 

​Lingerie/Adult Toys sold by Treatsbsb.com qualify for free exchange or replacement if in stock within 30 days from the date your order ships. The product must be in its original condition, unworn/unopened and in its original packaging, with tags. (if tags are on item)Adult Toys Cannot be open. Please inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in your package please contact us right away. We do not accept returns on any open Edible’s/Lubricants. Your refund will be issued to the same credit card you used for the original purchase. Please allow up to 2 weeks for the credit to be reflected in your account. Shipping and handling costs are not refundable we do not refund any freight or shipping charges. This policy applies for domestic orders only.

We do not accept returns or exchanges for any products after 30 days from the date your order ships, if you would like assistance in returning an item, please contact our customer service department at +1 479-309-9269 or email us at treats.southernboy@gmail.com. We will be happy to walk you through the return process.

 

Exchanges: Once item is sent send back, your store credit or refund is processed and issued,

Clearance items are not eligible for return.

ORDER CANCELLATION:

 

You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply.